Here’s a store policy draft based on your guidelines:
Store Policy
1. Order Processing & Shipping
• In-Stock Items: Orders for in-stock items are processed and shipped within 1-3 business days.
• Pre-Order Items: Pre-orders may take 1-4 weeks to ship on average. Delays beyond this timeframe may occur, and by purchasing, you agree to these terms. We kindly ask that you do not initiate a chargeback due to extended pre-order timelines.
2. Order Cancellations
• We do not offer order cancellations under any circumstances. Please review your order carefully before completing your purchase.
3. Returns & Exchanges
• Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receipt. We will provide an exchange or store credit only.
• Wrong Size or Color: We do not accept returns or exchanges if you order the wrong size or color, so please double-check product details before ordering.
4. Refunds
• NO REFUNDS AND NO EXCHANGES
5. Chargeback Policy
• By placing an order, you agree to our terms, including pre-order timelines. Chargebacks for any reason, including delays in pre-orders, will result in a permanent ban on your customer account.
6. Customer Support
• Please remember that this brand is operated by a single individual. We appreciate your patience and support! For any inquiries, contact us VIA LIVE CHAT
Pre-orders
Pre-orders are typically estimated at 3-6 weeks. This is just an ESTIMATE. In some cases, pre-orders have taken shorter or longer. We try our best to ship out as soon as we receive any items from pre-order drops.
Can I cancel my order or pre-order?
All sales are final. There are no cancellation of orders. If you make a purchase, please be aware that we do not cancel orders for any reason unless decided by us.
Can I change my address?
Yes that is 100% ok. As long as we have not shipped your item.
Can I combine orders?
No this is not an option if you have currently placed 2 separate orders.
Can I change size?
In this case if you accidentally ordered the wrong size or want to switch for a different size we do not offer exchanges or refunds in this case.
We strongly recommend you follow OUR SIZE CHART GUIDES