STORE POLICY
** I am 1 person controlling the website, shipping, art, tagging etc... Don't worry, you will get your item! ** E-mail me. Do not DM me on Instagram.
Returns and Refunds:
All vintage items are sold ‘as is’ and I will not accept refunds or returns.
Please allow 3-10 business days for processing and shipment. Unless it is pre-order. Pre-orders take up to 1.5 months sometimes shorter, sometimes longer.
If your item is defected we offer returns. We do not offer returns on merchandise that you have purchased in the wrong size or color. You will receive your refund once the item has been delivered to us. Refunds typically take 1-5 business days and we have no control over that allotted time. If you return an item after the 24 hours refund policy, you will be subject to a 20% restocking fee and will be blacklisted from ordering on my website.
Items are shipped with USPS First-Class unless otherwise stated.
Be sure to leave your CURRENT email to receive the shipping notification!
Be sure your e-mail on your account is the most current email you are using or you will miss the shipping notification and tracking number.
Pre-orders
Pre-orders are typically estimated at 3-6 weeks. This is just an ESTIMATE. In some cases, pre-orders have taken shorter or longer. We try our best to ship out as soon as we receive any items from pre-order drops.
Can I cancel my order or pre-order?
All sales are final. There are no cancellation of orders. If you make a purchase, please be aware that we do not cancel orders for any reason unless decided by us.
Can I change my address?
Yes that is 100% ok. As long as we have not shipped your item.
Can I combine orders?
No this is not an option if you have currently placed 2 separate orders.
Can I change size?
In this case if you accidentally ordered the wrong size or want to switch for a different size we do not offer exchanges or refunds in this case.
We strongly recommend you follow OUR SIZE CHART GUIDES
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™